Get in Touch
Have questions? We're here to help. Reach out and we'll get back to you as soon as possible.
Contact Information
Response Time
We typically respond within 24 hours during business days (Monday-Friday, 9am-5pm GMT).
Quick Help
Looking for answers? Check out these resources first:
Common Questions
How quickly can I get started?
Most gyms are up and running within 30 minutes. Just sign up, connect your Stripe account, and you're ready to invite members.
Do I need a credit card for the trial?
No! The 30-day free trial doesn't require a credit card. You only enter payment details when you're ready to subscribe.
Can I import existing member data?
Yes! Contact our support team at support@
What payment methods do you accept?
For your gym's ClearGym subscription: all major credit/debit cards via Stripe. For member subscriptions: Bacs Direct Debit only. For paid class bookings: credit/debit card only.
Send Us a Message
Can't find what you need? Fill in the form and we'll reply by email during business days.
Ready to Get Started?
Start your free 30-day trial today.
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