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ClearGym Documentation

Everything you need to know about using ClearGym to manage your gym efficiently.

Getting Started

Set up your account, connect Stripe, create membership plans, and invite your first member.

Member Management

Invite members, view profiles, search and filter, add private notes, and manage subscriptions.

Classes & Scheduling

Create class templates, set up recurring schedules, view calendar, and manage individual occurrences.

Member Bookings

How members book classes, view bookings as staff, manage capacity, and handle waitlists.

Payment Processing

How payments work, Stripe Connect setup, payment methods, subscriptions, and refunds.

Health Screening

Configure PAR-Q questionnaires, liability waivers, review responses, and annual reminders.

Staff Management

Understand staff roles, invite team members, manage permissions, and control access levels.

Communications

Send email broadcasts, manage email credits, track performance, and control preferences.

Settings & Configuration

Update organization details, manage platform subscription, and configure profile settings.

Troubleshooting

Solutions to common issues with logins, payments, Stripe connections, and missing features.

Still Need Help?

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ClearGym is a trading name of Asdfx Labs Limited · Company number 16319069