Settings & Configuration
Customize ClearGym to match your gym's needs and preferences. Configure organization details, manage your subscription, and personalize your account.
Accessing Settings
Settings are organised into logical sections:
- Click your profile picture or initials in the top-right corner
- Select "Settings" from the dropdown menu
- Navigate through the sidebar to different settings sections
๐ก Note: Some settings are only visible to the gym Owner. Admins and Instructors see limited settings based on their permissions.
Organisation Settings
Configure your gym's basic information:
Basic Information
Navigate to Settings โ Organisation:
- Organisation Name: Your gym's legal or trading name
- Contact Email: Primary email for member enquiries
- Physical Address: Full address including postcode
- Required for email compliance
- Shown in email footers
โ Tip: Complete your organisation details during initial setup to ensure professional communications with your members.
Platform Subscription
Manage your ClearGym platform subscription:
Subscription Overview
Navigate to Settings โ Subscription to view:
- Current Plan: Your active subscription (ยฃ50/month)
- Next Billing Date: When your next payment is due
- Payment Method: Card on file for platform subscription
- Billing History: Past invoices and receipts
Updating Payment Method
Change the card used for your platform subscription:
- Go to Settings โ Subscription
- Click "Update Payment Method"
- Enter new card details
- Save changes
- New card used for next billing cycle
Viewing Invoices
Access your billing history:
- Navigate to Settings โ Subscription โ Billing History
- See all past platform subscription invoices
- Download PDF receipts for accounting
- View payment status (paid, pending, failed)
Cancelling Your Subscription
If you need to close your ClearGym account:
- Go to Settings โ Subscription
- Scroll to "Cancel Account" section
- Review cancellation terms:
- Access continues until end of current billing period
- All member subscriptions will be cancelled
- Data will be retained for 30 days then deleted
- Click "Cancel Account"
- Confirm by typing your gym name
โ ๏ธ Important: Cancelling your ClearGym account automatically cancels all member subscriptions. Inform your members before taking this action.
Profile Settings
Manage your personal account settings:
Personal Information
Navigate to Settings โ Profile:
- First Name: Your first name
- Last Name: Your last name
- Email Address: Used for login and notifications
- Profile Photo: Optional photo (appears in top-right corner)
Changing Your Email
Update your account email address:
- Go to Settings โ Profile
- Enter new email address
- Enter your password to confirm
- Verification email sent to new address
- Click verification link in email
- Email updated and you're logged out (log back in with new email)
Changing Your Password
Update your account password:
- Navigate to Settings โ Security
- Click "Change Password"
- Enter current password
- Enter new password (minimum 8 characters)
- Confirm new password
- Save changes
โ Security Tip: Use a unique, strong password. Consider using a password manager to keep your account secure.
Notification Preferences
Control which emails you receive:
- Go to Settings โ Notifications
- Toggle on/off:
- New Member Signups: Email when someone joins
- Failed Payments: Alert when member payment fails
- Class Bookings: Notify when classes fill up
- Product Updates: Announcements about new features
- Changes save automatically
Stripe & Payment Settings
Manage your Stripe Connect account:
Viewing Stripe Status
Navigate to Settings โ Payouts:
- Connection Status: Connected, Pending, or Not Connected
- Stripe Account ID: Your unique Stripe account identifier
- Payout Schedule: How often Stripe pays you out
- Bank Account: Last 4 digits of connected bank account
Updating Stripe Details
To change bank account, payout schedule, or business details:
- Go to Settings โ Payouts
- Click "Manage Stripe Account"
- Redirected to Stripe dashboard
- Update your settings directly in Stripe
- Changes sync automatically with ClearGym
๐ก Note: Your Stripe account handles all member payments. Keep your bank details and payout preferences up to date in your Stripe dashboard.
๐ก Settings Best Practices
- Complete setup early: Fill in all organisation details during initial setup
- Keep payment method current: Ensure your subscription payment card doesn't expire
- Regularly check Stripe: Monitor your Stripe account status and payout schedule
- Use a strong password: Protect your account with a unique password and consider a password manager
- Configure notifications: Set up email alerts for critical events like failed payments